Job Posting CLOSED
Tasting Room Manager - Durango
About Us
It takes
characters to brew beer with character, and we at Ska Brewing have been doing
that since 1995. Our award-winning craft
brewing roots are firmly planted in Durango, Colorado, where our community-minded
organization does all we can to give back.
About the Job
This is a full-time exempt position. In this job you will be
responsible for the performance of the tasting room in line with Ska
Brewing’s plans and objectives, including financial performance, guest
satisfaction, event coordination, and staff development.
Responsibilities
·
>Assist AGM in ordering and maintaining
craft beverage inventory & par levels
·
>Create a welcoming environment
for customers
·
>Scheduling and training of front
of house staff
·
>POS system knowledge, maintenance,
and troubleshooting
·
>Ensure all areas of our operation
are clean and inviting by performing daily walk-thrus
·
>Ensure staff have competent food
and beverage knowledge and foster an environment of continued F&B learning
·
>Report to the AGM to coordinate
day to day operational flow
·
>Maintenance/troubleshooting of
craft beverage lines
·
>Merchandise inventory, par levels
and organization, including online retail store
·
>Ensure that cash handling and all
cash out procedures are followed
>Reconcile and record daily sales
deposits
·
>Manage keg requests and returns for
customer pickup and drop off
·
>Resolve guest issues quickly, sensitively,
and professionally
·
>Administer employee and outside
tab/trade program
·
>Lead brewery tours and train
employees to provide tours in your absence
·
>Work closely with GM/chef and AGM
to ensure the team is providing outstanding customer service and products
·
>Oversee culinary operations in
absence of gm/chef or AGM
·
>Ensure responsible management and
service of beer, wines, and spirits
Our
Ideal Candidate
· >
Over 21 years of age
· >At least three years of management
experience in the service or retail industry
· >
Excellent understanding, appreciation,
and execution of customer service
·
>Possess excellent communication, time management, and organization skills;
even under stress
·
>Must be competent with POS systems
and have good cash handling skills
·
>Professional, polite, and
reliable
· >Must possess or obtain upon
employment: Serv Safe-food safety manager’s certificate and TIPS manager
certification
· >
Ability to follow written and
verbal instruction
·
>Must have problem-solving
abilities & be able to think quickly on your feet
·
>A serious passion for craft beverages